{"id":58,"date":"2025-12-03T17:58:34","date_gmt":"2025-12-03T17:58:34","guid":{"rendered":"https:\/\/hoteleuropisc1.wpenginepowered.com\/en\/?page_id=58"},"modified":"2026-02-27T08:08:12","modified_gmt":"2026-02-27T08:08:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/heh.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ admin_label=”FAQ_slider” module_id=”wrapper_03_homepage_slider” module_class=”wrapper_03_homepage_slider” _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” locked=”off” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” make_equal=”on” admin_label=”faq_slider” module_id=”wrapper_02_homepage_slider” module_class=”wrapper_02_homepage_slider” _builder_version=”4.27.4″ _module_preset=”default” max_width=”1800px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][dipi_carousel columns=”3″ space_between=”40″ loop_wide=”on” autoplay_wide=”on” autoplay_speed_wide=”2000″ loop_mid=”on” autoplay_mid=”on” show_lightbox=”off” navigation=”on” pagination=”on” dynamic_bullets=”off” navigation_prev_icon_yn=”on” navigation_prev_icon=”||fa||900″ navigation_next_icon_yn=”on” navigation_next_icon=”||fa||900″ navigation_size=”18″ navigation_padding=”18″ navigation_color=”#575757″ navigation_bg_color=”#f8fcff” pagination_color=”#565656″ pagination_active_color=”#d96538″ columns_tablet=”2″ columns_phone=”1″ columns_last_edited=”on|phone” admin_label=”faq_slider” module_id=”wrapper_01_homepage_slider” module_class=”wrapper_01_homepage_slider” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][dipi_carousel_child img_src=”https:\/\/heh.de\/en\/wp-content\/uploads\/sites\/5\/2025\/12\/homeage_slider_01.jpg” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/dipi_carousel_child][dipi_carousel_child img_src=”https:\/\/heh.de\/en\/wp-content\/uploads\/sites\/5\/2025\/12\/homeage_slider_02.jpg” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/dipi_carousel_child][dipi_carousel_child img_src=”https:\/\/heh.de\/en\/wp-content\/uploads\/sites\/5\/2025\/12\/homeage_slider_03.jpg” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/dipi_carousel_child][\/dipi_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”faq_slider_headline” module_id=”wraper_03_slider_headline” module_class=”wraper_03_slider_headline” _builder_version=”4.27.4″ background_color=”RGBA(255,255,255,0)” locked=”off” global_colors_info=”{}”][et_pb_row admin_label=”slider_headline” module_id=”wraper_02_slider_headline” module_class=”wraper_02_slider_headline” _builder_version=”4.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”slider_headline” module_id=”wraper_01_slider_headline” module_class=”wraper_01_slider_headline” _builder_version=”4.27.5″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” global_colors_info=”{}”]

Here you will find answers to the most important questions about your stay<\/span> at the Hotel Europ\u00e4ischer Hof \u2013 clear, helpful and easy to understand.<\/h1>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”faq_accordeon” module_id=”wrapper_03_faq_accordeon” module_class=”wrapper_03_faq_accordeon” _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” global_colors_info=”{}”][et_pb_row admin_label=”faq_accordeon” module_id=”wrapper_02_faq_accordeon” module_class=”wrapper_02_faq_accordeon” _builder_version=”4.27.4″ _module_preset=”default” width=”60%” max_width=”820px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”faq_accordeon_headline” module_id=”wrapper_01_faq_accordeon_headline” module_class=”wrapper_01_faq_accordeon_headline” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]

Booking<\/h2>[\/et_pb_text][et_pb_accordion admin_label=”faq_accordeon” module_id=”wrapper_01_faq_accordeon” module_class=”wrapper_01_faq_accordeon” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”How can I book? ” open=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]Quickly and easily directly on our website \u2013 with the best price guaranteed. Unfortunately, we do not offer telephone bookings.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do I need a credit card to make a booking?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes, a credit card is required for flexible instalments. For non-cancellable instalments, payment can also be made via PayPal.[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I also make bookings by telephone?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]No, bookings can only be made online. We are happy to help if you have any questions![\/et_pb_accordion_item][et_pb_accordion_item title=”Can I bring my pet?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]No, unfortunately pets are not allowed.[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I change\/cancel my booking?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]Please refer to your booking confirmation for your change and cancellation policy.[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I book\/reserve a parking space?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]You can book your parking space with us upon arrival, subject to availability. Unfortunately, advance reservations are not possible.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”faq_accordeon” module_id=”wrapper_02_faq_accordeon” module_class=”wrapper_02_faq_accordeon” _builder_version=”4.27.4″ _module_preset=”default” width=”60%” max_width=”820px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”faq_accordeon_headline” module_id=”wrapper_01_faq_accordeon_headline” module_class=”wrapper_01_faq_accordeon_headline” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]

Location & How to find us<\/h2>[\/et_pb_text][et_pb_accordion admin_label=”faq_accordeon” module_id=”wrapper_01_faq_accordeon” module_class=”wrapper_01_faq_accordeon” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”Where is the Hotel Europ\u00e4ischer Hof located?” open=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]The hotel is centrally located in Munich, directly opposite the main railway station. It has excellent connections to all public transport.\nAddress:\nHotel Europ\u00e4ischer Hof Munich\nBayerstr. 31\n80335 Munich\nGermany[\/et_pb_accordion_item][et_pb_accordion_item title=”Are there parking spaces? ” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

Yes, we offer parking in the hotel’s courtyard and underground car park for \u20ac24\/night, subject to availability upon arrival. Reservations are not possible. Please note that the underground car park may not be suitable for very large cars.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Are there charging stations for electric cars?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

Yes, there is a charging station in the underground car park. You can charge your car safely and in an environmentally friendly manner with 100% climate-neutral green electricity from Stadtwerke M\u00fcnchen. Additional fees may apply per charging process on top of the regular parking fee of \u20ac24\/night.<\/p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”faq_accordeon” module_id=”wrapper_02_faq_accordeon” module_class=”wrapper_02_faq_accordeon” _builder_version=”4.27.4″ _module_preset=”default” width=”60%” max_width=”820px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”faq_accordeon_headline” module_id=”wrapper_01_faq_accordeon_headline” module_class=”wrapper_01_faq_accordeon_headline” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]

How do I get to the hotel?<\/h2>[\/et_pb_text][et_pb_accordion admin_label=”faq_accordeon” module_id=”wrapper_01_faq_accordeon” module_class=”wrapper_01_faq_accordeon” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”By train” open=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]Leave the main station at platform 11 via the south exit \u2018Bayerstra\u00dfe\u2019. It is only 180 steps to the hotel, where we look forward to welcoming you.[\/et_pb_accordion_item][et_pb_accordion_item title=”From Munich Airport” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]The S-Bahn lines S1 and S8 take you directly to the main station. Leave the station at platform 11 via the south exit \u2018Bayerstra\u00dfe\u2019 and walk 180 steps to the hotel.[\/et_pb_accordion_item][et_pb_accordion_item title=”By car” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]If you are travelling to Munich by car, please follow the signs for \u2018Zentrum\/Hauptbahnhof\u2019 (city centre\/main railway station). Turn right from Bayerstra\u00dfe onto Senefelder Stra\u00dfe. The first entrance on the right-hand side leads directly into our courtyard.[\/et_pb_accordion_item][et_pb_accordion_item title=”When can I check in? ” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

Arrival is possible from 3 p.m. (early check-in surcharge: \u20ac20, subject to availability) until late at night.<\/p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”faq_accordeon” module_id=”wrapper_02_faq_accordeon” module_class=”wrapper_02_faq_accordeon” _builder_version=”4.27.4″ _module_preset=”default” width=”60%” max_width=”820px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”faq_accordeon_headline” module_id=”wrapper_01_faq_accordeon_headline” module_class=”wrapper_01_faq_accordeon_headline” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]

Rooms<\/h2>[\/et_pb_text][et_pb_accordion admin_label=”faq_accordeon” module_id=”wrapper_01_faq_accordeon” module_class=”wrapper_01_faq_accordeon” _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Is there air conditioning in the rooms?” open=”on” _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]No, the hotel does not have air conditioning. All rooms are equipped with ceiling fans.[\/et_pb_accordion_item][et_pb_accordion_item title=”What types of rooms does the Hotel Europ\u00e4ischer Hof offer? ” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

Single room:<\/strong>
Ideal for solo travellers, comfortable and well equipped.<\/p>\n

Double room:<\/strong>
Perfect for couples or friends.<\/p>\n

Triple room:<\/strong>
Suitable for small groups or families, with an additional sofa bed for up to three guests.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Are there rooms for smokers?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

No, all rooms are non-smoking rooms.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”What amenities do the rooms have?” _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]Our rooms are equipped with toiletries (soap and hair & body shampoo), a hairdryer and hypoallergenic bedding. Each room has a small mini fridge (unfilled).[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”faq_accordeon” module_id=”wrapper_02_faq_accordeon” module_class=”wrapper_02_faq_accordeon” _builder_version=”4.27.4″ _module_preset=”default” width=”60%” max_width=”820px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”faq_accordeon_headline” module_id=”wrapper_01_faq_accordeon_headline” module_class=”wrapper_01_faq_accordeon_headline” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]

Breakfast<\/h2>[\/et_pb_text][et_pb_accordion admin_label=”faq_accordeon” module_id=”wrapper_01_faq_accordeon” module_class=”wrapper_01_faq_accordeon” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”Is breakfast served? ” open=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]

Yes, we offer a rich breakfast buffet with a wide selection.<\/p>\n

Breakfast is served daily from 7:00 a.m. to 11:00 a.m.<\/p>\n

Hotel guests can enjoy breakfast for \u20ac19.90 per person per day. Children under 10 years of age eat for free.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Can breakfast be booked on site?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

Yes, breakfast can also be booked spontaneously on site.<\/p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”faq_accordeon” module_id=”wrapper_02_faq_accordeon” module_class=”wrapper_02_faq_accordeon” _builder_version=”4.27.4″ _module_preset=”default” width=”60%” max_width=”820px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”faq_accordeon_headline” module_id=”wrapper_01_faq_accordeon_headline” module_class=”wrapper_01_faq_accordeon_headline” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]

Service<\/h2>[\/et_pb_text][et_pb_accordion admin_label=”faq_accordeon” module_id=”wrapper_01_faq_accordeon” module_class=”wrapper_01_faq_accordeon” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”Is there Wi-Fi available?” open=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]

Yes, complimentary high-speed Wi-Fi is available throughout the hotel.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”What payment methods are accepted?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

We accept all major payment methods: credit cards (Visa, MasterCard, American Express) and debit cards. Please note that cash payments are not accepted.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I store my luggage?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

Yes, you can store your luggage with us at any time.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”How early\/late can I check in and out? ” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

Check-in is possible from 3 p.m. Check-out must be completed by 11 a.m.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the reception hours?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

We are available around the clock at reception and are happy to assist you at any time.<\/p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”faq_accordeon” module_id=”wrapper_02_faq_accordeon” module_class=”wrapper_02_faq_accordeon” _builder_version=”4.27.4″ _module_preset=”default” width=”60%” max_width=”820px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”faq_accordeon_headline” module_id=”wrapper_01_faq_accordeon_headline” module_class=”wrapper_01_faq_accordeon_headline” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]

Neighbourhood<\/h2>[\/et_pb_text][et_pb_accordion admin_label=”faq_accordeon” module_id=”wrapper_01_faq_accordeon” module_class=”wrapper_01_faq_accordeon” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”What attractions are nearby?” open=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]

The Hotel Europ\u00e4ischer Hof is centrally located in Munich and is the ideal starting point for exploring the city. Numerous sights can be reached in less than 15 minutes, e.g. Marienplatz, the New Town Hall with its famous glockenspiel, the Residenz, the Viktualienmarkt, the Kunstareal and many more.<\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there a supermarket nearby?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]

Yes. There is a supermarket just a 2-minute walk away. Ask us on site, we have the best tips for you.<\/p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

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<\/div>\n <\/div>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Here you will find answers to the most important questions about your stay […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-58","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQs about our Hotel - Hotel Europ\u00e4ischer Hof<\/title>\n<meta name=\"description\" content=\"FAQs about our Hotel Europ\u00e4ischer Hof in Munich \u27a8 Check-in times, breakfast, parking & location near Central Station\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heh.de\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs about our Hotel - 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